I offer a full refund (excluding original shipping cost) or an exchange on damaged or blemished items. Please do not hesitate to contact me about a replacement or refund within 14 days of your delivery if there is something wrong with your order, such as, wrong size, wrong shirt or if your goods are damaged or blemished when you receive them.
Email me at firstname.lastname@example.org, include pictures if possible, and I'll do my best to make the return process easy. Please be sure to include your order number and order details. I'll get back to you with instructions on processing your return.
1. Repackage your item(s) you are returning securely
(in the same box or in a box comparable to the one you received your item in).
2. Include a copy of your packing slip and the order# with the item(s) you are returning.
3. If a product is blemished or defective, it may be exchanged for items of equal value which will be shipped to you at no additional charge.
4. Keep your tracking number to ensure the package is returned. I am not responsible for packages that never arrive.
Digital Quilt Patterns Are Not Refundable